National Resource Guide Released to Assist Healthcare Organizations Affected by Change Healthcare Cyberattack

HHS Unveils Health Plan Resource Guide to Support Hospitals and Providers Affected by Cyberattack

The cyberattack on Change Healthcare has caused significant disruptions for hospitals and providers. To assist these impacted healthcare organizations, the Departments of Health and Human Services (HHS), Administration for Strategic Preparedness and Response (ASPR), and Centers for Medicare & Medicaid Services (CMS) have released a national resource guide of health plan contact information. This guide aims to provide support to healthcare providers who continue to face difficulties in getting answers from healthcare plans regarding payments and needed flexibilities during the unavailability of the Change Healthcare platform.

In a letter introducing the guide, HHS, ASPR, and CMS emphasize the challenges providers are facing due to the cyberattack. They urge hospitals and health systems to review the voluntary cybersecurity performance goals that were released earlier in the year. Providers are encouraged to stay informed and take necessary precautions to protect against cyber threats in the future.

The AHA Change Healthcare cyberattack update webpage provides valuable resources for healthcare organizations affected by the cyberattack. These resources include announcements from CMS on accelerated and advance payments for hospitals and physicians affected by the cyberattack, frequently asked questions related to these payments, and an informational bulletin on actions states can take to provide relief to Medicaid providers impacted by the cyberattack.

For further questions or assistance, providers can contact Molly Smith, AHA group vice president of policy, at mollysmith@aha.org. It is crucial for healthcare organizations to stay informed, prepared, and vigilant in the face of cybersecurity threats to ensure the continuity and quality of patient care.

To learn more about how healthcare organizations can protect themselves from future cyber threats, visit our website or contact our expert team today!

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